Welcome to Cargo Convoy Inc. By using our freight brokerage services, you agree to the following terms. Please read them carefully. If you do not accept these terms, do not use our services.
These terms govern all services provided by Cargo Convoy unless a separate written agreement is signed by both parties. They override any conflicting terms in rate confirmations, bills of lading, or other shipping documents.
We are a licensed property broker, not a motor carrier.
We arrange freight transportation through qualified third-party carriers.
Bills of Lading (BOLs) must correctly list the actual carrier, not Cargo Convoy.
All transit times are estimates. We reserve the right to refuse or cancel any shipment.
Broker Fee Protection: Broker fees are earned and payable upon confirmation of the load dispatch. Disputes related to carrier performance or shipment condition do not alter the broker’s entitlement to payment.
Shippers must pay all charges related to transportation, including fuel, accessorials, taxes, and penalties.
Payment is due within 30 days of invoice.
Disputes must be submitted in writing within 30 days.
Late payments may incur 1.5% interest per month and collection/legal costs.
Rate quotes expire in 15 minutes and are based on carrier availability.
We may adjust invoices if inaccurate shipment data was provided or if services changed.
Credit Risk Responsibility: Cargo Convoy may, at its sole discretion, extend credit to shippers. In the event of non-payment by the consignee or third party, the shipper remains fully liable for all charges. Cargo Convoy reserves the right to require prepayment or payment guarantees.
Shippers must comply with all laws and regulations (labeling, customs, hazardous materials, etc.).
All shipment details (description, weight, classification) must be accurate.
We are not liable for losses due to incorrect or incomplete information
Non-Circumvention Clause: Shipper agrees not to directly solicit, engage, or contract with any carrier introduced by Cargo Convoy for a period of 12 months following the last shipment handled by said carrier through Cargo Convoy. Any violation shall result in a penalty equal to 25% of the value of business transacted with such carrier.
Cargo Convoy is not responsible for loss, damage, or delay of freight. Claims must be filed directly with the carrier.
Standard cargo value is limited to $100,000 unless a higher value is agreed to in writing (additional charges may apply).
Claims must be filed within 9 months of the incident. Legal action must begin within 2 years of a claim denial.
We may assist with claim facilitation but are not responsible for outcomes.
Shipper agrees to defend and indemnify Cargo Convoy against any claims, losses, or expenses arising from:
A breach of these terms;
Misconduct or negligence by the shipper or their representatives.
Cargo Convoy is not liable for:
Carrier errors or delays
Shipment defects
Force Majeure (e.g. natural disasters, strikes, pandemics)
Any indirect, incidental, or special damages, including lost profits or business. Our maximum liability is limited to the amount earned by us for that specific shipment.
Neither party is responsible for service delays or failures caused by events beyond their control. Obligations may be paused if a qualifying event lasts over 2 business days and notice is given.
Load Cancellation & Layover Policy: If a shipment is canceled less than 4 hours before scheduled pickup, or if delays result in driver layovers, the shipper agrees to reimburse all related costs, including Truck Ordered Not Used (TONU) fees, layover charges, and detention.
Shipment defects
Force Majeure (e.g. natural disasters, strikes, pandemics)
Any indirect, incidental, or special damages, including lost profits or business. Our maximum liability is limited to the amount earned by us for that specific shipment.
Platform Use & Information Disclaimer: Any data, tracking tools, or digital platforms provided by Cargo Convoy are for convenience only. We do not guarantee accuracy or availability. Users should verify all time-sensitive information independently and assume full responsibility for its use.
Escalation & Mediation Clause: Before initiating legal action, both parties agree to first attempt resolution through good faith negotiation. If unresolved, they will submit to non- binding mediation in Pennsylvania before proceeding with court filings.
These terms are governed by the laws of Pennsylvania, USA.
Legal disputes may be resolved in Pennsylvania or any other jurisdiction where Cargo Convoy is involved.
Both parties waive the right to a jury trial.
If a provision is found unenforceable, it will be adjusted rather than removed.
By using Cargo Convoy’s services, you confirm that you’ve read, understood, and accepted these terms.